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Earnings from approved recordings are credited to your balance automatically. You can cash out any day: choose PIX for an instant transfer in BRL, bank transfer via Dots (usually 1–3 business days, in Brazil and abroad), or USDC on Base. Some cash-outs are held for a standard security review, usually under one business day; you are notified when it is sent.

You can see your current balance, pending payouts, and full history in Settings → Earnings.

Go to Settings → Payouts at ai.hub.xyz/settings. Add or pick a PIX key, a bank account, or a wallet address, confirm it, and save. Changing a wallet requires your password and a 6-digit email code, and USDC payouts pause for 24 hours afterwards for your security. Already-sent payouts can't be redirected.

The address must be EVM-compatible (starts with 0x) and supported on the Base network. Smart contract wallets are fine as long as they can receive USDC on Base.

KYC is optional for most contributors. We only require it when your cumulative earnings cross a regulatory threshold, or for certain high-value tasks that have client-specific verification requirements.

When verification is needed, we use Didit, a third-party KYC provider. Hub doesn't store your ID documents — only the verified status. Details are in our Privacy Policy.

Every contributor has a reliability score that reflects the quality and consistency of your submissions over time. It's computed from acceptance rate, submission completeness, follow-through on started tasks, and reviewer feedback.

A higher score unlocks access to higher-paying tasks and reduces review turnaround. There's nothing to actively manage — submit good work consistently and the score takes care of itself.

First, check Settings → Earnings to confirm the cash-out was issued and whether it is under review. PIX usually arrives within minutes, bank transfers within 1–3 business days, USDC on Base within a few minutes of being sent.

If it shows as sent but hasn't arrived after those windows, email support@hub.xyz with the date, your contributor email and the PIX key, account or wallet address you expected it to land at.

You earn by completing data-collection tasks on the platform: egocentric (first-person) video captures, image annotation, audio recordings, and similar. Each task lists the expected output, time, environment, equipment, and pay.

Once you submit, our reviewers check that it meets the task brief and quality bar. Accepted submissions credit your earnings balance immediately.

Common reasons:

• Quality — out-of-focus, poor lighting, unstable framing, audio too quiet or noisy.
• Brief mismatch — wrong environment, wrong action, missing key steps requested by the task.
• Privacy issues — identifying information of non-consenting bystanders, license plates, addresses, screens with personal data.
• Duplicates — substantially the same capture as a prior submission.

Rejected uploads include a short reason; use it to course-correct on the next take. If you think a rejection was a mistake, reply with the submission ID and we'll review.

The baseline is a modern smartphone with a stable camera, enough storage for the requested clip lengths (a few minutes per task), and good ambient lighting.

Some egocentric tasks specifically request a head-mounted camera for true hands-free POV — those tasks call it out in the brief and usually pay more. Any chest or head-rig that produces a stable first-person view works.

Most submissions are reviewed within 24–72 hours. Higher-reliability contributors get faster review. Time-sensitive or specialised tasks can sometimes take longer if a domain reviewer is required — the task brief will say so if that's the case.

Uploads are reviewed, annotated, and curated into datasets that we license to enterprise clients. Demographic metadata may accompany content but only in anonymised or aggregated form. Personally identifying information — your name, email, wallet, exact location, ID documents — is never shared with clients.

Full details on what we collect, how we use it, retention, and your rights are in our Privacy Policy.

Yes. Go to Settings → Account → Delete Account, or email privacy@hub.xyz. We delete account information within 30 days. Uploads that already shipped in datasets to enterprise clients can't be retracted from those clients' copies, but future use stops.

Data is encrypted in transit and at rest, access is restricted on a need-to-know basis, and we run regular security reviews. No system is 100% secure, but we take our role as custodian of contributor data seriously. The Privacy Policy lays out the specifics.